Terms & Conditions
Milestone Mortgage (DBA Ark Mortgage)
Effective Date: January 1, 2026
SMS Messaging Terms & Compliance
1. Program Description
Milestone Mortgage, doing business as Ark Mortgage ("Ark Mortgage", "we", "our", or "us"), offers an SMS messaging program that provides updates related to mortgage inquiries, loan applications, consultations, and customer support communications.
This messaging program sends messages to individuals who have requested mortgage information, scheduled an appointment, submitted a loan inquiry, or otherwise opted in through our website located at https://dscr.ark.mortgage or through our online forms.
Opt‑in consent is collected via website forms that include a dedicated checkbox for SMS consent. Messages may include:
Appointment confirmations
Appointment reminders
Mortgage consultation scheduling
Loan application status updates
Document request notifications
Follow‑up communication from loan officers
Customer support communications
Message frequency varies depending on your interaction with our services. Message and data rates may apply.
2. Cancellation Instructions
You can cancel the SMS service at any time.
To stop receiving messages, simply reply STOP to the number that sent you the message. After sending STOP, you will receive a confirmation message that you have been unsubscribed. Once confirmed, you will no longer receive SMS messages from us.
To rejoin, submit a form through our website or request communication again through our services.
3. Support Information
If you experience issues with the messaging program, reply HELP to any SMS message for assistance.
You may also contact us directly:
Email: [email protected]
Phone: +1 714-482-7894
4. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your mortgage inquiry, loan application status, or scheduled appointments.
For questions about your text or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS messaging program works with most major U.S. wireless carriers, including AT&T, Verizon, T‑Mobile, Sprint, and many regional carriers.
Carrier participation may vary.
7. Age Restriction
You must be 18 years of age or older to participate in our SMS messaging program.
8. Privacy Policy
For information regarding how we collect and use your information, please review our Privacy Policy at:
https://dscr.ark.mortgage/privacy-policy
Milestone Mortgage (DBA Ark Mortgage) complies with all applicable SMS communication regulations including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
General Terms
This website (the "Site") is owned and operated by Milestone Mortgage (DBA Ark Mortgage) ("Company", "we", "our", or "us"). By accessing or using the Site, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional policies that may apply to specific sections of the Site or services offered through the Site.
Accessing the Site in any manner constitutes acceptance of these Terms & Conditions.
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with the revised effective date. Continued use of the Site constitutes acceptance of those changes.
Intellectual Property Rights
Limited License
All content on this Site, including text, graphics, logos, icons, images, videos, and other materials, are the property of Milestone Mortgage (DBA Ark Mortgage) or its licensors and are protected by copyright, trademark, and intellectual property laws.
The Site is provided for personal, non‑commercial use only. You may not reproduce, distribute, modify, transmit, republish, or exploit any materials without prior written permission.
You may print or download individual pages for personal use provided all copyright notices remain intact.
User Submissions
By submitting any materials to us through the Site, including feedback, comments, images, or other content, you represent that you have the right to share such materials.
You grant Milestone Mortgage (DBA Ark Mortgage) a royalty‑free, perpetual, irrevocable, worldwide license to use, reproduce, modify, distribute, and display such materials in connection with our services.
Disclaimers
Information on this Site is provided for informational purposes only.
Mortgage rates, loan approvals, and eligibility are subject to underwriting guidelines and qualification. Nothing on this Site should be considered a commitment to lend.
All information, services, and materials are provided "as is" without warranties of any kind, either express or implied.
Limitation of Liability
You agree to indemnify and hold harmless Milestone Mortgage (DBA Ark Mortgage), its officers, employees, affiliates, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the Site or violation of these Terms.
Third‑Party Services
Certain areas of the Site may link to third‑party services or providers. We are not responsible for the accuracy, reliability, or quality of products or services provided by third parties.
Your interactions with third‑party providers are solely between you and the third party.
Registration & Account Security
Certain features of the Site may require account registration. You agree to provide accurate and complete information during registration and to maintain the confidentiality of your login credentials.
You are responsible for all activities under your account. If you suspect unauthorized use, notify us immediately at [email protected].
Termination
We reserve the right to terminate or suspend access to the Site without notice if we determine that a user has violated these Terms or engaged in unlawful or inappropriate conduct.
Governing Law
These Terms & Conditions shall be governed by the laws of the state in which Milestone Mortgage operates.
Any disputes arising from these Terms shall be resolved according to applicable laws within that jurisdiction.
Changes to These Terms
We may update these Terms periodically. The most current version will always be available on this page with the effective date.
Contact Information
Milestone Mortgage (DBA Ark Mortgage)
Phone: +1 714-482-7894
Email: [email protected]
Website: https://dscr.ark.mortgage
By using this website and our services, you acknowledge that you have read and agree to these Terms & Conditions.